Privacy Policy
This Privacy Policy Statement sets out how Drugs Audit Limited uses and protects any information that you give us when you use this website or through interaction with the employees of Drugs Audit Limited for through the use of the Drugs Audit website https://www.drugsaudit.com and the Drugs Audit Portal
Drugs Audit Limited are committed to ensuring that your privacy is protected.
We may collect and process the following data about you, outlined below.
We may record your name, organisation, contact details, invoice address and contact preferences when you enquire through our website.
If you contact us regarding Drugs Audit we may keep a record of that correspondence and any comments and responses you submit to respond to your enquiry or to manage your account and to let you know about our products and services which may be of interest (including through the use of email, phone and text if you have agreed to receive this information from us electronically).
As a user of Drugs Audit we may collect your:
Name, email address, organisation;
Digital signature
Anonymised data about how you use our website;
Payment details for billing
We may also automatically collect some limited technical information including information on your IP address, browser type and version, time zone setting, operating system and platform, page interaction information, and any phone numbers or email addresses used to correspond with us.
We collect this information for the following purposes:
To perform, or fulfil a contract we have with you;
If we have a legal obligation to do so;
If it within in our legitimate business interest;
If you have given your consent
Sharing your information with others
We value your privacy and do not sell your information to any third parties under any circumstances. We may share your information with third parties to allow the functioning of the Drugs Audit site, or in line with permission that you have given us.
Account administrator name, contact details, payment details and invoice address will be shared with our accounting system, Xero, to facilitate the performance of the Drugs Audit website.
How long we keep your information
We keep the information that you provide or that we collect only for as long as we need to in line with the reason it was collected.
We keep your contact details for up to two years after your first enquiry. We keep enough information to record your communication preferences indefinitely to avoid sending you unwanted information in future.
We keep account details for up to 12 months after the completed cancellation of an account with Drugs Audit.
We keep correspondence for two years in case you contact us again about the same subject.
What we do with it
All personal data is processed by our staff in the United Kingdom and the European Economic Area, and this information is located on servers within the United Kingdom and the European Economic Area.
No third parties have access to personal data unless specific permission is given by the individual in relation to that company.
Drugs Audit Limited has a data protection regime in place that is designed to keep your data secure.
We do not use any kind of automated decision making.
Security of information
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links from our website to other external websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy policy statement applicable to the website in question.
What are your rights?
You have the right to see a copy of the personal data we hold on you at any time, and to request for that information to be amended or erased. You also have the right to have the data that you provided us transferred to another organisation.
If you would like to receive a copy of the personal data that we hold on you, or would like us to amend your information at any point, please contact help@drugsaudit.com Your request will be processed within one month.
Drugs Audit Limited will not pass on your details to any third parties for the purpose of marketing without your express permission with regards to that particular company.
If you would like us to remove your personal data from our systems at any point, please contact help@drugsaudit.com. Your request will be processed within one month.
If you would like Drugs Audit Limited to transfer your personal data to another organisation, please email help@drugsaudit.com. Your request will be processed within one month.
The data controller at Drugs Audit Limited is Helen Dargie. To contact Helen for any reason, including to lodge a complaint, please email help@drugsaudit.com or call 0203 747 5730.
If you are dissatisfied for any reason, you have the right to complain to the Information Commissioner’s Office, and to judicial remedy, without undue delay and at the latest within one month.
Updating your marketing preferences
We may use your personal information to provide you with marketing information about our products and services such as newsletters, product updates, surveys, company announcements and invites to events that will be of interest to you.
You can opt out of receiving marketing messages at any time by following the unsubscribe links located within any electronic communication from us. You can also contact us to unsubscribe at help@drugsaudit.com
Please note that, even if you opt out of receiving marketing messages, we may still send you service-related communications where necessary.
Drugs Audit Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.