Drugs Audit Help Centre

Two-minute screen walkthroughs demonstrating the most frequent platform tasks, from running controlled drug discrepancy checks to generating board-ready exports.

Conducting Monthly CD Audits

Exporting Power BI Reports

Managing Staff Competency Logs

A step-by-step walkthrough covering digital register reconciliation, discrepancy flagging, and dual-signoff witness logging.

Learn how to filter ward data, automate weekly governance summaries, and export verified PDF dashboards for inspection bodies.

Easily assign mandatory audit competencies, track expiry reminders, and verify assessor signoffs across your clinical rota.

Quick answers to common questions

Immediate guidance on user access, compliance standards, data security, and platform integration protocols.

How do I reset auditor permissions?

Can audits be conducted offline?

Account administrators can update ward permissions under Settings > User Roles. Changes apply immediately without requiring users to log out.

Yes. The mobile web application caches your active audit checklist locally and automatically syncs all records when secure network access resumes.

How is audit data encrypted?

How do we schedule automated reminders?

All audit logs, signatures, and discrepancy reports are encrypted in transit via TLS 1.3 and at rest with AES-256 adhering to UK healthcare standards.

Navigate to Schedule > Audit Cadence, select your inspection cycle (weekly, monthly, or quarterly), and designate designated ward leads for notification.

Latest Updates & Newsletter

Newsletter 1 Highlights

Inside: digital CD discrepancy trends, how automated notifications reduced late audits by 42%, and new competency log templates for senior pharmacists.

Stay current with recent compliance updates, Power BI dashboard enhancements, and operational best practices from across our network of participating trusts.

Format: PDF document (1.8 MB). Free for all registered healthcare users.

Our technical specialists and clinical audit coordinators are on hand Monday through Friday to resolve queries, update templates, or assist with onboarding.

Email Support

Telephone Helpdesk

Clinical Onboarding

Reach our direct helpdesk for platform errors, user access resets, and technical queries. Typical response time is under two hours during business hours.

Speak directly with a support engineer for urgent audit synchronization issues or time-critical clinical review questions.

Need bespoke ward templates or team training sessions? Book an audit specialist to walk your clinical leads through setup.

support@drugsaudit.co.uk

0800 246 1890